Legal Documents

Cricxo's Terms & Conditions — Fully in Bengali

Please read this document carefully before using our platform. By accessing any of Cricxo's services, you will be deemed to have accepted these Terms & Conditions.

Last Updated: June 2026
18+ Minimum Age
1 One Account Per Person
5 minutes Withdrawal Processing Time
24/7 Support Available

Introduction & Eligibility § 01

Cricxo (cricxo.co) is a platform providing online gaming and betting services in Bangladesh. These Terms & Conditions ("Terms") apply to the use of the Cricxo website, mobile application, and all related services.

By registering on this platform or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

Important: These Terms & Conditions are prepared in accordance with applicable laws in Bangladesh. If you have any concerns, please contact our support team.

Cricxo reserves the right to modify, amend, or update these Terms & Conditions at any time. Notice will be provided via your registered email or on the platform before any changes take effect.

Account Registration & Management § 02

Eligibility

You must be at least 18 years of age to register on Cricxo. This age requirement is strictly enforced.

  • Each individual may only hold One Account account.
  • All information you provide must be accurate, complete, and up to date.
  • Account login credentials must never be shared with anyone else.
  • Any suspicious activity on your account must be reported to Cricxo Support immediately.

Identity Verification (KYC)

Cricxo follows a KYC (Know Your Customer) process for security purposes. Identity verification may be mandatory before withdrawals or for certain transactions.

  • Scanned copy of National ID (NID) or Passport
  • Selfie or live photo
  • Mobile Number Verification (OTP)

Providing false or incomplete KYC information will result in account suspension and your balance may be withheld.

Deposit Rules § 03

Depositing on Cricxo is simple and secure. All deposits are processed in Bangladesh Taka (BDT).

Supported Payment Methods

  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: DBBL, BRAC Bank, Dutch-Bangla
  • Crypto: USDT (TRC20), Bitcoin (for selected users)
Payment Methods Minimum Maximum (Daily) Processing Time
BKash ৳ 100 ৳ 50,000 Instant
Nagad ৳ 100 ৳ 50,000 Instant
Rocket ৳ 200 ৳ 30,000 Instant
Bank Transfer ৳ 1,000 ৳ 2,00,000 1–3 business days

Cricxo does not charge any deposit fees. However, your payment provider may apply their own charges.

Withdrawal Rules § 04

Withdrawing from Cricxo is simple and straightforward. Your winnings are sent directly to your mobile banking or bank account.

  • Minimum Withdrawal Amount: ৳ 500
  • Daily Maximum Withdrawal: ৳ 1,00,000
  • Withdrawals are only available from verified accounts.
  • The name on the withdrawal account must match the name registered on the Cricxo account.

Fast Withdrawals: 95% of Cricxo withdrawal requests are processed within 5 minutes. In certain cases, additional verification may be required.

Withdrawals may be held if the bonus wagering requirement has not been met. See the Bonus section for details.

Bonus & Promotion Rules § 05

Cricxo regularly offers bonuses and promotions. Each offer has its own terms and conditions, which you must read before opting in.

Welcome Bonus

  • 100% bonus on your first deposit (up to ৳ 10,000).
  • Wagering requirement: bonus amount × 10 (for Sports Betting bonuses) or × 30 (for casino bonuses).
  • If the wagering requirement is not completed within 30 days of receiving the bonus, the bonus will be forfeited.

General Bonus Terms

  • Each bonus can only be claimed by one person, on one device, and from one household.
  • Attempting to claim multiple bonuses from the same IP address will be treated as fraud.
  • Cricxo reserves the right to modify or cancel any bonus offer at any time.
  • Bonus funds cannot be withdrawn directly — they can only be used for betting.

Withdrawing before the wagering requirement is fulfilled will result in the automatic cancellation of the bonus.

Betting Rules § 06

All betting activity on Cricxo is governed by specific rules. Once a bet is confirmed, it cannot be changed.

General Betting Rules

  • Minimum Bet: ৳ 50
  • Maximum bet: varies by match and market (displayed on screen).
  • If an event is cancelled, the full bet amount will be refunded.
  • Odds may change at any time — the odds at the moment your bet is confirmed are final.

Live Betting Special Rules

Cricxo will not be liable for bets cancelled due to technical errors or network issues during live betting. However, where possible, Cricxo will endeavour to reach a fair resolution.

If a match is abandoned or the result is determined by the DLS method Cricxo Results are calculated in accordance with international betting standards.

Prohibited Activities § 07

The following activities are strictly prohibited in order to protect the fairness and security of the Cricxo platform:

Involvement in prohibited activities will result in immediate account closure and possible forfeiture of the account balance.

  • Opening multiple accounts or using another person's identity on the same account.
  • Creating artificial betting patterns to exploit bonus offers unfairly.
  • Using software, bots, or automated tools to place bets or play games.
  • Using the platform for money laundering or any illegal financial transactions.
  • Placing bets using insider knowledge of match-fixing or predetermined results.
  • Threatening other users or engaging in conduct that brings the platform into disrepute.
  • Attempting to hack or gain unauthorized access to Cricxo's systems.
  • Accessing the platform from a restricted region using a VPN or proxy.

Responsible Gaming § 08

Cricxo believes gaming is a form of entertainment — it should never be seen as a solution to life's problems. We are committed to responsible gaming.

Our Tools

  • Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
  • Betting Limits: Set a maximum stake limit for each bet.
  • Self-Exclusion: Temporarily suspend your account for 30, 60, or 90 days.
  • Reality Check: Get reminders to take breaks during your gaming sessions at scheduled intervals.

If you are struggling with a gaming addiction, please contact Cricxo's dedicated support team [email protected]to get in touch.

Privacy & Data Protection § 09

Cricxo treats the security of your personal information as its highest priority. We never sell your data to third parties.

  • All data is secured with 256-bit SSL encryption.
  • Payment information is secured on PCI-DSS certified servers.
  • Your information is never shared with third parties beyond what is legally required.
  • Your consent is required before your data is used for marketing purposes.

For more information, please visit our Privacy Policy View page.

Account Closure & Suspension § 10

Cricxo reserves the right to suspend or close an account for any of the following reasons:

  • Violating these Terms & Conditions.
  • Providing false or incomplete KYC information.
  • If evidence of operating multiple accounts is found.
  • Unusual or suspicious financial activity.
  • If the account has been inactive for an extended period (more than 24 months).

User-Initiated Closure

You may request account closure at any time by emailing us at [email protected]. Any verified balance will be available for withdrawal before the account is closed.

Dispute Resolution Process § 11

If you are dissatisfied or a dispute arises, please follow the steps below:

  1. Step One: Reach out via live chat or support email. You'll typically receive a response within 24 hours.
  2. Step Two: If you're not satisfied with the resolution, submit a detailed written complaint. It will be resolved within 7 business days.
  3. Step Three: If you are not satisfied with Cricxo's decision, you may refer the matter to an independent dispute resolution body.

Betting disputes must be raised within Within 30 days of the incident. Claims submitted after this period may not be accepted.

Terms & Conditions Update Policy § 12

Cricxo may update these Terms & Conditions at any time. You will be notified of any changes in the following ways:

  • A notice will be sent to your registered email.
  • A banner notification will be displayed on the website and app.
  • For major changes, you will be notified at least 7 days in advance.

If you do not agree with the updated Terms & Conditions, you have the right to close your account. Continued use of the platform will be considered acceptance of the new terms.

Please whitelist our email address to ensure Cricxo notifications don't end up in your spam folder [email protected] Add to your whitelist.

Cricxo which ensures

Beyond these Terms & Conditions, Cricxo remains committed at all times to delivering the best possible experience for you.

Transparent Terms

All of Cricxo's rules are written in plain, straightforward language. There are no hidden traps or misleading conditions.

Fast Payouts

Winnings credited to your wallet within 5 minutes. No unnecessary delays once conditions are met.

24/7 Support

For any questions about our Terms & Conditions, our support team is available 24/7 to help.

Fair Play Guarantee

All Cricxo games are audited by third parties and fully certified for RNG fairness.

User Protection

Cricxo maintains the highest standards to protect your data, funds, and privacy.

Simple Complaints Process

Get your issue resolved with a single email — no complicated bureaucratic process.

Read the Terms? Join Now!

Convinced by Cricxo's transparent policies? Sign up today and claim your 100% Welcome Bonus.

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