Gaming should be an enjoyable experience — it should never become a burden. Cricxo believes every player's wellbeing comes first, which is why we provide all responsible gaming tools and support completely free of charge.
Playing at Cricxo is about more than just winning — it's an entertainment experience. But like any form of entertainment, responsible gaming is essential. Online gaming is growing rapidly in Bangladesh, with millions of people enjoying everything from cricket betting to casino games. Yet when the fun starts becoming a habit, it's time to take a step back.
Responsible gaming means playing within your means, sticking to a set budget, and never letting gaming take priority over your other responsibilities in life. Cricxo places this philosophy at the very core of its platform.
Betting and online gaming can be a wonderful source of entertainment — when enjoyed responsibly. Problems arise when a player goes beyond their financial or emotional limits. Research shows that online gaming addiction can have a serious negative impact on family life, career, and mental health.
Cricxo wants every member to enjoy the platform happily for the long term. A healthy, happy player is Cricxo's most valuable asset — which is why we have made significant investment in building responsible gaming tools.
To access all of Cricxo's responsible gaming tools, visit your account settings or contact our support team — [email protected]।
If you or someone close to you shows any of the signs below, don't wait — seek help now.
Betting more than your set limit or using money meant for essential expenses on gaming.
Placing bigger bets to recover from a loss — this is a dangerous cycle.
Spending hours gaming with little to no time left for family or work.
Hiding your gaming from family or friends, or lying about it.
Feeling irritable, angry, or anxious when unable to play.
Borrowing money from friends, family, or a bank to fund gaming.
If you recognise 3 or more of the above signs in yourself, contact Cricxo support immediately or temporarily suspend your account. Asking for help is not a weakness — it takes courage.
Every tool is right at your fingertips — free, instant, and fully functional.
Set your own daily, weekly, and monthly deposit caps. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period.
Effective ImmediatelySet a maximum stake per bet or a total daily betting budget. If you reach your limit, the system will automatically stop you.
FreeDecide in advance how long you'll play. When your time is up, Cricxo will send you a reminder and can automatically log you out if you choose.
AutomaticA summary of your total play time and spending will appear on screen at regular intervals, helping you make informed decisions.
Every HourVoluntarily close your account for 30, 60, or 90 days. You won't be able to log in during this period — for your own wellbeing and your family's.
FreeConcerned about your gaming? Cricxo's trained support team is available 24 hours a day to offer completely confidential advice.
Available 24/7Cricxo follows a strict age verification process. No one under 18 can create an account — this is our commitment to protecting minors.
Cricxo's AI system automatically flags unusual betting patterns and, where necessary, triggers an account review.
View all your transactions, betting history, and a full breakdown of wins and losses at any time — stay informed.
Cricxo will never pressure you to deposit more or bet more. No aggressive marketing — play at your own pace.
Seeking help for a gaming problem is completely confidential. Your information is never shared with any third party.
Cricxo regularly publishes responsible gaming information, tips, and guidelines to keep you informed and aware.
Answer the questions below honestly. Tick any that apply to you.
I spend more on gaming than my set budget allows.
After a loss, I bet even more to try to win back what I lost.
I want to stop gaming but find it difficult or impossible.
I hide my gaming from family or friends.
Gaming is affecting my work, family, or health.
I feel moody or anxious when I can't play.
After logging in, click your profile icon at the top right and look for the "Responsible Gaming" section.
Set a deposit limit, betting limit, or session time limit — whatever you need.
Confirm changes via OTP or email verification — this step is essential to keep your account secure.
The Cricxo system will automatically enforce your limits — no effort needed on your end.
For any issues, reach us via live chat or email at [email protected] — we're always here for you.
While self-exclusion is active, the system automatically blocks any login attempt. No exceptions.
Join Cricxo and access all responsible gaming tools completely free. Keep the fun safe and life enjoyable.